Care Hub

Care Hub combines the security of an in-home alert system with the freedom of a wearable, for round-the-clock protection both indoors and in the garden.

The Care Hub package includes an in-home alert system and a Pearl pendant alarm.

The alert system is mains powered and guides users through the installation process with spoken instructions. It doesn’t require a landline or internet connection, and the speakerphone inside the base unit allows users to contact our monitoring team directly.

The Pearl pendant is waterproof and comes in a range of wearing options – including a brooch, watch strap and necklace – and can be worn 24 hours a day, allowing the wearer to move about the house, safe in the knowledge that help is always close by.

When the panic button is activated, the outer rim of the Pearl will flash red to let the user know that an SOS signal has been sent to the base unit. The unit will then notify your network of chosen responders via the SECOM Care app. If no one is available, your call will be sent straight through to our monitoring centre, where a trained operator will assess your situation and contact the emergency services should you need them.

    • Wearable and discreet
    • Coverage throughout the house and garden
    • Sends instant alerts to your loved one’s smartphone
    • Futureproof – click here to learn more

 

Pearl Advanced and Care Hub base unit

There is a one-off setup fee of £82.92 (£99.50 including VAT), which covers the delivery and registration of your device. *Most of our customers qualify for VAT exemption. Users qualify if they have a long-term health condition or a physical or mental disability. You can find out more here.

To order your Care Hub, give us a call on 0800 012 1385 or request a call-back here.

 

Care Hub Plus

The Care Hub Plus package includes an in-home alert system and a Pearl Advanced pendant alarm.

The Pearl Advanced comes with fall detection technology. It is designed to detect falls from standing and works together with your in-home base unit to keep you safe.

Care Hub pendant alarm and in-home alert system

If the device detects a fall or the user presses the panic button, the Pearl Advanced sends an SOS signal to the base unit and beeps for 10 seconds.

During this pre-alarm sequence, the wearer has 10 seconds to cancel the alarm using the Pearl Advanced’s unique ‘shake to cancel’ feature. If the alarm is not cancelled, the warning beeps stop and the outer edge of the pendant begins to glow. This lets the user know that the alert has been received by the base unit and is being sent to our monitoring centre.

When the alert is received by our monitoring team, we will contact you through the base unit before contacting your loved ones and calling the emergency services.

The Pearl Advanced comes with four fall-detection settings: a standard mode, an extra sensitive mode for those who are very frail, and modes for those with epilepsy and cognitive difficulties.

Older woman holding cordless phone to her ear

Care Hub Plus prices excluding VAT Care Hub prices VAT excluded

There is a one-off setup fee of £82.92 (£99.50 including VAT), which covers the delivery and registration of your device. *Most of our customers qualify for VAT exemption. Users qualify if they have a long-term health condition or a physical or mental disability. You can find out more here.

To order your Care Hub Plus, give us a call on 0800 012 1385 or request a call-back here.

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Order today

If you would like to order a personal alarm, request a call-back or enquire about our services, call us on 0330607057 or fill out the form below.