When it comes to VAT exemption, many people shy away from finding out if they qualify because they worry it’ll be too complicated. Fortunately for you, we know a thing or two about it (most of our customers are entitled to VAT exemption) and we can help you work out if you’re eligible or not.

Below is our VAT exemption guide. It will explain everything you need to know. You can also give us a call. We’re always happy to speak to customers about their needs and make sure they’re paying the lowest price.

What is VAT exemption?

When products are sold in the UK, a sales tax known as VAT (Value Added Tax) is added to the sales price. Most products are taxed a 20% VAT. However, some goods and services are taxed at a lower rate or exempt from VAT altogether.

If you have a long-term medical condition, a chronic illness or are registered disabled, or the person you’re buying for is, then you may qualify.

How do I know if I qualify for VAT exemption?

To receive VAT relief, you must either:

  • have a physical or mental impairment that has substantial, long-term effects on your everyday life,
  • a condition that is regularly treated by a medical professional, such as diabetes,
  • or a terminal illness.

The World Health Organisation regards any illness that lasts for more than three months as chronic or long-term. Below are just some of the conditions that may qualify you for VAT exemption.

• Angina
• Arthritis
• Asthma
• Blindness
• Cancer
• Cardiovascular disease
• Chronic bronchitis
• COPD (Chronic Obstructive Pulmonary Disease)
• Cystic fibrosis
• Deafness
• Deep vein thrombosis
• Dementia
• Diabetes

• Emphysema
• Epilepsy
• Glaucoma
• Heart disease
• Hypertension
• Kidney disease
• Motor neuron disease
• Multiple sclerosis
• Osteoporosis
• Paget’s disease of the bone
• Parkinson’s disease
• Stroke

How do I apply for VAT relief?

You’ll be pleased to know that you can apply for VAT relief at the point of order. Simply let us know over the phone that you’re entitled to VAT exemption and the nature of your condition. We’ll then send you a short form to complete with your registration. It’s that simple.

If you’re still unsure about your eligibility, why not give us a call? Our phone lines are open Monday to Friday, 8:30 – 5.