How will this change affect my personal alarm?
If you’re with CareTech, you needn’t worry. All of our products are futureproof and won’t be affected by the switchover. This isn’t true for every organisation though. So if you’re with another provider or thinking of using a different personal alarm service, it’s important that you make sure their products aren’t landline dependent.
How do CareTech personal alarms work?
CareTech devices don’t rely on landlines or the internet but use built-in SIM cards to connect to a monitoring centre. These connections are incredibly reliable and mean our range of personal alarms won’t be affected by the upcoming changes to the telecoms network.
Where can I find out more information about this?
If you’d like to learn more about how the UK telecoms network is changing and how it might affect you, Ofcom have put together an entire page dedicated to the future of fixed telephone services. Alternatively, you can call us on 0800 012 1385. Our customer care team is always happy to answer questions and are available Monday to Friday, 8:30am – 5pm.