How will this change affect my personal alarm?
If you’re with SECOM CareTech, you needn’t worry. All of our personal alarm products for the elderly are futureproof and won’t be affected by the switchover. This isn’t true for every organisation though. So if you’re with another provider or thinking of using a different personal alarm service, it’s important that you make sure their products aren’t landline-dependent either.
How do CareTech personal alarms work?
CareTech personal devices don’t rely on landlines or the internet but use built-in SIM cards to connect to a monitoring centre. These connections are incredibly reliable and mean our range of personal alarms won’t be affected by the upcoming changes to the telecoms network.
Pendant alarms fitted with an emergency button and base units that allow two-way communication mean you are protected at all times. Should an incident occur, your emergency contacts will be notified via the SECOM Care app and our monitoring centre is also on hand 24 hours a day and 365 days a year should your loved ones be unavailable.
Where can I find out more information about the switchover?
If you’d like to learn more about how the UK telecoms network is changing and how it might affect you, Ofcom has put together an entire page dedicated to the future of fixed telephone services. Alternatively, you can call us on 03301 626 130. Our customer care team is always happy to answer questions and is available Monday to Friday, 8:30am – 5pm.
Take a look at SECOM’s selection of personal alarms to see which futureproof device is best suited to your needs.