Choose a service

With 3 unique offerings, you can find a CareTech solution that works for you.

Not ready for a personal alarm?

Personal alarms are proven to help those at risk of a fall or medical emergency. Personal alarms aren’t for everyone though, which is why we’ve created Care Alert, an innovative smart home monitoring system that doesn’t use wearables.

Care Alert uses an array of motion detectors to monitor activity in your loved one’s home. If a family member is inactive, the temperature drops or they forget to take their medicine or close the front door, a notification is sent to your phone so you can deal with the problem right away.

If you or a loved one isn’t ready to wear a personal alarm but needs extra support, check out our Care Alert home monitoring system. It’s a great alternative to traditional telecare and offers peace of mind for the whole family.

Care Alert central hub and app


How our personal alarm service works

Wear your alarm

You can wear your device on a necklace or wristband. Keep it with you at all times, even in the bath or shower.

Press the button

If you feel unwell, suffer a fall or need help in an emergency, press the button on your pendant alarm.

SECOM Care app

Your emergency contacts will be notified right away. They can respond to your alarm or escalate it to us.

24-hour monitoring

If your emergency contacts aren’t available, we’ll step in right away. We’ll assess the situation and call the emergency services if you need them.

What our customers are saying…


Happy mature mom and adult son relax drinking tea

“I needed the confidence that the system I had selected would offer my mother the best cover I could find… and the CareTech system does exactly that. I would recommend this system to anybody who is looking for emergency cover/contact for a loved one.”

Steve Parkinson, son of Maureen

Older man walking along a canal

“The response to my activation was very quick and dealt with well. The process to purchase was easy and had all my questions answered.”

Simon Galwey


Why choose SECOM CareTech?

Care you can trust

With over 30 years’ experience in the field, we are a leading name in security solutions. Our global network operates in 12 countries and protects thousands of people every day.

Whether you or a loved one is elderly, disabled or has a medical condition, our personal alarm systems are specially designed for those who need a little extra support, and can help you stay safe and live independently for longer.

CareTech services are discreet, reliable and easy to use. Get in touch now to find out more. Our team of experts is always on hand to answer your questions and offer support.

Fully accredited

SECOM is a registered member of TSA, the industry body for Technology Enabled Care (TEC). TSA drives quality through its internationally recognised code of practice, highlighting the benefits of TEC for service users, families and carers.

SECOM is an NSI Gold installer, maintainer and monitoring company. Our Care Alert system is accredited by the UK’s National Security Inspectorate.